FAQ for Birthday Party Packages

FAQ for Birthday Party Packages

01
What do you need to know about 3 in 1 or 2 in 1 packages

When you pick any activies on Face Painting, Balloon Twisting and Giltter Tattoo. We will be able to do at least 10-15 kids within an hour provided there are these many children present at the timing u booked us. Our Artists may delay the timing to start ( out of goodwill ) the program if the children are not present yet but the decision are up to the artist and not the company or client to decide. If you like to extend the duration for any of these activies please call +65 97955766

02
What other things do i need to know when i engage your services?

We do need a working power socket for pluging in our machines ( If Needed )

We also need tables for certain Set up.

A good amount of space will be needed for the activities to set up.

We value good customer behaviour as i will do the same.

A small transporation charges to certain location will be inform to you before hand. ( depends on where you live, i live at the west area)

In the event a particular personnel or service is unable to attend a particular assigment for whatever reason, we will endeavour to provide you with a suitable substitute or change of personnel/performance without prior notice. If we are unable to do so, a refund of deposit or no charge policy will be honored.

However, we expect such an incident to never occur and will always be endeavour to provide a reliable high quality entertainment and services.

03
Bouncy Castle rules and regulations

Rules and regulations for the bouncy castles

ONLY FOR INDOOR

1. Always supervise children playing on the bouncy castle. Prevent rough play, overcrowding and dangerous use of the equipment. Somersaults cause many spinal and other serious injuries.

2. Only for children between the ages of 3 – 8. Adults are not allowed on the bouncy castle and only to supervise the smaller children from the outside. Many adults and rough older children have caused severe spinal injury and death when colliding with small children.

3. Never operate or allow children to continue to use the bouncy castle or inflatable in bad weather conditions such as rain, lightning, wind and thunder.

4. Keep children away from electrical wires and the blower or fan for inflating the bouncy castle.

5. No food/drink or FACE PAINTED are allowed on the bouncy castle. There is a huge risk of choking and staining the bouncy,

6. Shoes, sandals, high heels or any footwear are to be removed before stepping on the bouncy castle

7. Don’t allow more users on the bouncy castle than what is recommended. Bouncy #1 can only accommodate between 4 to 6 children or users at a time. Bouncy #2 and #3 accommodates between 6 to 10 children at a time.

8. Mr Egg will not be held reliable for any injury or accident caused to the children on the bouncy castle. Parents are expected to keep an eye on them.

9. If in any case the bouncy castle is damaged or punctured due to abuse or neglect, you will be charged between $200 to $1000 dollars.

04
Can i cancel my booking if its raining.

In Case where weather Pre- Empts outdoor performances or activites, an alternate indoor location should be provided and all fees must be paid in full.

05
Payment and Deposit

There is a 70% deposit of the total amount or Full payment needed for engaging our services. You can pay us the balance in cash/cheque or digital transfer after the show/rentals/services.

f you are issuing a cheque, Please write the cheque to

” HO SU HAN “

06
The packages is only good for ?

All packages price rate will be only good for birthday parties. Corporate rate please Email or call us.

07
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